Privacy Policy

Effective Date: January 8, 2026

At Held Doula Care, protecting your personal information is important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep your data safe.

1. Information We Collect

We may collect:

• Personal Information: Your name, email, phone number, mailing address, and other contact details.

• Birth & Health Information: Details you provide in forms, consultations, or birth plans to support your care.

• Website & Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

• Communication Records: Emails, messages, or inquiries you send to us.

2. How We Use Your Information

We use your information to:

• Respond to questions and provide doula services.

• Schedule appointments, send reminders, and manage bookings.

• Improve our website, services, and client experience.

• Send updates or newsletters if you have opted in.

• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. Your personal information is kept in confidence and securely stored for our business records. In limited circumstances, information may be shared:

• Backup Doula: If a backup doula is needed to provide care, relevant information may be shared to ensure seamless support.

• Service Providers: We may share information with trusted third-party platforms we use for bookings, payments, or communications.

• Legal Requirements: If required by law or to protect our rights, we may share information with authorities.

4. Cookies & Tracking

Our website may use cookies to:

• Keep forms and member logins working properly.

• Analyze how visitors use the site.

• Improve overall website performance.

Cookies do not collect personally identifiable information on their own. You can disable cookies in your browser settings, but some site features may not function correctly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. All client information is stored securely as part of our business records. While we work hard to protect your data, no online method is completely secure.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your personal information.

• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [your email address].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services and website are not intended for children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted here with the effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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Held Doula Care

Email: Helddoulacare@gmail.com